Animal Testing Essay Example for Free

Animal Testing Essay â€Å"If you want to test cosmetics and drugs, why do it on some poor animal who hasnt done anything? They should use prisoners who have been convicted of murder or rape instead. So, rather than seeing if perfume irritates a bunny rabbits eyes, they should throw it in Charles Mansons eyes and ask him if it hurts.† ― Ellen DeGeneres, My PointAnd I Do Have One. None have ever thought about when he or she buy a cosmetic product that they are contributing to the agonizing procedures animals have to endure to bring the finished product to their use. Each year in the United States an estimated 20-70 million animals, from cats, dogs and primates, to rabbits, rats and mice suffer and die in the name of research. 92% of the drugs that passed for animals during testing did not pass for humans, and therefore many animals have been hurt, scarred for life, or even put to death for nothing. Animals should stop being the lab-rats for testing products because, many animals are hurt and die during the agonizing procedures they are forced to endure while testing without anesthetics to ease their pain with horrible environments to live in , medical testing on animals is an outdated practice that has it flaws and is sometimes false and misleading, finally animal testing is archaic and many other options to test drugs and products are optional instead of using animals. Animal testing provides inaccurate results that are also misleading. There is a 92% chance that drugs that pass animals will not cope or work the same for humans for various of reasons. One of these reasons is that animal systems are far different than a humans ( immune system) . Human disease does not happen in animals, it is usually artificially created, therefore not so similarly the same as the actual disease, just something a bit similar in characteristics. An example of this is if the air outside your house was a similar compound to oxygen, but not quite, would you risk your life and go outside? Likewise, animal testing always has its flaws. For example, in a repeated animal study failed to show t he similarities between cigarette smoking and lung cancer. As a result of this effect, it slowed down the public warnings about the dangers of cigarettes, regardless of a huge amount of human data available at that time. Similarly, some experiments such as stroke research with rodents caused false conclusions, misleading research and wasted funds and manpower (time). Of the 25 drugs which reduced the effect of stroke in rodents, not even a smudge of it worked in a human patient . Certainly medical testing on animals is very inaccurate with many flaws. In general 104,000 animals during testing each year were used in research that was either painful, distressful, or both with nothing to ease their pain and they of course got hurt. If the animal had been severely hurt during testing they must undergo countless surgeries that are painful, and sometimes without anesthetics. In addition to add to the pain , animals are kept in harsh environments during testing such as, clear or white plastic boxes about the size of a shoebox for small animals like the mouse and about a box 2 times the size for larger animals like guinea pigs. Not only are animals kept in such small concrete boxes, usually more than two animal live in one box. The effects of this are potent, because this increase the chances an animal can catch disease from one another and increases the chances animals can attack one another, shown in 1960s studies scientists made . If animals do not die from testing, they gain permanent effects, such as blindness are used in more than one test if the animal pass the conditions to be experimented on. God loved the birds and invented trees. Man loved the birds and invented cages. Jacques Deval, Afin de vivre bel et bien Many scientists say if animal testing is banned how will medical research continue? Are we willing to sacrifice millions of sick and dying loved humans, who have families and complex emotions, for the sake of a bunch of mice who will only live a year or two anyway? However, the answer to this question is no, because there are many other ways to test drugs. One such way is microdosing (in virtro technology). What is microdosing you may ask to yourself? Microdosing is is a technique for studying the behavior of drugs in humans through the administration of doses so low they are unlikely to produce whole-body effects, but high enough to allow the cellular response to be studied. This technique is fairly safe to humans , and a better approach than killing innocent animals with horrible results. Microdosing is also cheaper, faster and much more accurate than testing poor animals. Thus, animal testing is a dreadful technique scientists use to test drugs and cosmetics on. The negative effects of this technique outweigh the positive effects. There are many other techniques to study drugs that are more beneficial and cheaper than animal testing and most importantly, no one is hurt in the outcome. Treat animals as if they are humans since they are living souls too. Try to put yourself â€Å"in their shoes.†

Psychological Operations Analysis

Psychological Operations Analysis ANALYSIS PSYCHOLOGICAL OPERATION IN PANAMA According to the types of psychological operation general can be classified into three types, which were Strategic Psychological Operation, Tactical Psychological Operation and Consolidation Psychological Operation. During the psychological operation in Panama, there are two main types of psychological operation that been use which were loudspeaker and leaflets. The psychological operation that used in Panama can be classified as types of Strategic Psychological Operation. Strategic Psychological Operation were activities that by using the political, economic, military, sociological and psychological against any group in the country either friendly, neutral or hostile group.[1] The aim of Strategic Psychological Operation was must be related to the support of civil population. The operation can increase the morale of friendly groups and at the same time can gain the support from the neutrals side. The America has using the loudspeaker operation in intervene of Panama. Before the America troop attack the enemy the loudspeaker of America will carry out messages as below[2]: Message 1. Phase 1. Attention, attention, attention. Everyone clear the building. Lay down your weapons. Come out one at a time with your hands on your head and you wont get hurt. The building is surrounded. Message 1. Phase 2. Attention, attention, attention. Everyone in the building. You have 5 minutes to lay down your weapons and come out with your hands on your head. We intend to destroy the entire building and kill all of you in it unless you do as you are told. You cant escape. The building is surrounded. Dont die when you dont have to. Your five minutes has started. Why the America always have to give this two message before the troop start to attack the enemy? This is because America wanted to create a good image for them. Through the message carried out by the loudspeaker not even can hear by the enemy but by the population too. The messages can stressed the legitimacy of the America action because the population of Panama will think that America troop has given chance for the enemy to surrender before they take action. The America also had taken over of the TV2, which was the most population TV station in Panama.[3] By taken over the TV station the America can easily to take control of the media or news among the population. The TV station use by the Pennsylvania National Guard, serving to calm down the population in Panama which in fears or rumors.[4] The America has using the loudspeaker and TV station to achieve the aim of this Strategy PSYOPs, the America always give a message that their aim was the Noriega and his violent underlings but not the people of Panama. If against the enemy, the Strategy PSYOPs can undermine the morale of enemy even can promote or encourage disagreement among the enemy’s organization.[5] The operation leaflet has been use by the America against the enemy to encourage them to surrender. A few of the leaflets was the theme of reward for weapons, the text of the leaflets has been carry out easily to understand with the amounts of rewards and the types of weapons with different amount of rewards, the leaflets not even ask the enemy to surrender their weapons but also ask the population the pointed the location of the enemy which hidden weapon. Besides that, America also have a poster which show that the Panamanians how to turn in their weapons. The application of the Strategic PSYOPs was to destroy the image and organization of the enemy. The psychological operation in Panama has aim to destroy the image of the Noriega, which force the population to accept him as a winner in the election. From one of application that use by the America was dissension and dissatisfaction between enemy leaders and the people.[6] The America has aim on this application to intervene on Panama and at the same time America can gain the support from the population that against the Noriega. From the operation of loudspeaker that carries out a message that America was take action because of justice of democracy. The Cartoon Propaganda in Newspaper also used to against Noriega. The America has using the Cartoon to create black propaganda against the Noriega. One of the cartoon with the title â€Å"Church?† has showed that the Noriega as the Devil hiding behind a Christian Cross.[7] This can be seen as a propaganda that creates by the America a gainst the population to believe that the Noriega was not a good leader. The America has influence the hearts and minds of the population either friendly, neutrals and the supporter of Noriega. The Strategy Psychological Operation was a long term of operation, so the effect of the Strategy was difficult to evaluate. The Operation Just Cause has been ended with the surrender of the Noriega which defeat by the PSYOPs of loud speaker with Rock Music. The America also win the hearts and mind of the population of Panama, if not they would not success in the operation. PSYOPs CAPABILITIES They are some capabilities of psychological operation that involve in the Panama. The capabilities that have in the Panama were create or destroy images, morale, keep public informed and undermine the enemy morale.[8] First create or destroy images, the image or moral of the person can be destroy by create some plan to exploiting the good or bad of the personnel. In the PSYOPs Panama the America has using the black propaganda against the Noriega, cartoon in the newspaper has destroy the images of the Noriega. Even the cartoon has been drew the Noriega as devil. Second morale of the people, the PSYOPs can use to change or improve the morale of the civilians by using the credible propaganda. There was a leaflet that use in the population was the tittle â€Å"Law†. The leaflet had asked the support for the democracy, respect the law and report the criminal act. This leaflet was tried to influence the people which may in the side of neutral, to make their attention on the democracy in Panama. At the same time it also can increase the morale of the anti-Noriega which they can gains more supportive of the population. Third keep public informed, the population must be keeping inform by the government about their objective or goals so can prove that they are carried the interest of the people and the nation. The loudspeaker and TV station has been use by the America to create their good image among the panama population. The America has told the population that because of the Noriega was not followed the democracy law, so he must be taken down. The America using the loudspeaker to act as they were the justice of democracy in Panama. Some of the leaflets also use to create a good image of America such as the leaflets with the title of â€Å"Christmas†, the text was much happiness and was for all the children of Panama. America has very active in create a good image among the population, may be this was some lesson learn from them during in the Vietnam War. The forth was undermined the morale of the enemy, by pointing out the weaknesses of the enemy, a PSYOPs can easily to undermined the morale of the enemy. During the PSYOPs in Panama, in the final stage of Operation Just Cause there was a group of PYSOP troop played a rock music surrounded the Vatican Embassy which the Noriega taken refuge.[9] The music has been played 24 hour a day without stopping until Noriega cannot taken it anymore surrendered him selves. The PSYOPs that using the rock music to bombard has been successful to undermined the will of Noriega to continue the fight with America. The fifth was encourage the defections and surrenders, the enemy can be encourage to surrender if they are been subjected to PSYOPs for a long time. The leaflets with rewards for weapons were PSYOPs that use to encourage the enemy to surrender their weapons. With the high rewards for the surrender the weapons, it will be the interest for the enemy. The loudspeaker also been use to encourage the enemy surrender themselves before they been attack. [1] Reader Pack [2] http://www.psywarrior.com/PanamaHerb.html [3] http://www.psywarrior.com/PanamaHerb.html [4] http://www.psywarrior.com/PanamaHerb.html [5] Reader Pack [6] Reader Pack [7] http://www.psywarrior.com/PanamaHerb.html [8] Reader Pack [9] http://www.psywarrior.com/panama.html

Tim Hortons Design of Goods Services

Tim Hortons Design of Goods Services Tim Hortons Inc. is a fast food giant operating in North America and Canada. The Companys offerings includes premium coffee, flavored cappuccinos, specialty teas, home-style soups, fresh sandwiches, wraps, hot breakfast sandwiches and fresh baked goods. While the company is expanding it is challenged by the concerns of design of goods and just in time concepts of operations management. II. Literature Review Operations Management is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people, processes, and technology, and how they are integrated within business systems to create value. The way in which goods and services, and the processes that create and support them, are designed and managed can make the difference between a delightful or unhappy customer experiences. Operations management is the only function by which managers can directly affect the value provided to all stakeholders customers, employees, investors, and society. Effective operations management is essential to providing high-quality goods and services that customers demand, motivating, and developing the skills of the people who actually do the work, maintaining efficient operations to ensure an adequate return on investment, and protecting the environment. Operations management focuses on carefully managing the processes to produce and distribute products and services. Major, overall activities often include product creation, development, production and distribution. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations of processes. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of the products or services in the organization, for example, on retail, manufacturing or wholesale (1). Understanding Design of Goods and Services A good is a physical product that one can see, touch, or possibly consume. Examples of goods include oranges, flowers, televisions, soap, airplanes, fish, furniture, coal, coffee, lumber, and personal computers. A durable good is a product that typically lasts at least three years. Vehicles, dishwashers, and furniture are some examples of durable goods. A nondurable good is perishable and generally lasts for less than three years. Examples are toothpaste, software, shoes, and fruit. A service is any primary or complementary activity that does not directly produce a physical product. Services represent the nongoods part of a transaction between a buyer (customer) and seller (supplier).1 Common examples of services are hotels, legal and financial firms, airlines, health care organizations, museums, and consulting firms. Product (or service) management includes a wide range of management activities, ranging from the time that theres a new idea for a product to eventually providing ongoing support to customers who have purchased the new product. Every organization conducts product development, whether its done intentionally or unintentionally (2). Goods and services have many similarities. They are driven by customers and provide value and satisfaction to customers. They can be standardized for mass market or customized to individual needs. Just in Time Just-in-time (JIT) is a management philosophy that originated in the 1970s. Taiichi Ohno is credited with developing JIT and perfected it for Toyotas manufacturing plants in Japan. The main goal of JIT is to eliminate anything that does not add value from the customers perspective. Non-value-added activities are referred to as waste in JIT (4). Examples of waste include: overproduction beyond what is needed to satisfy immediate demand waiting time (work-in-process, customer waiting) unnecessary transportation (material handling, customer travel through a facility, etc.) processing waste (yield rates, start-up costs) inventory storage waste (space, deterioration, obsolescence, etc.) unnecessary motion and activity (waste in work techniques, etc.) waste from product and service defects (rework, scrap, warranty, etc.) Just-in-time (JIT) refers to a collection of practices that is designed to eliminate waste. These organizational practices encompass the entire logistics flow of materials from purchasing through production and distribution. The elements of JIT may include shared product design with suppliers and customers, movement toward single sourcing, proximate suppliers and customers, reduced set-up times, preventive maintenance, reliance on analytic tools to identify sources of defects and plant optimization layout (re)configurations, among others. The benefits are pervasive and can include lower total system costs and improved product quality when managed at optimum levels. A fair amount of evidence is available to support the claim of improved performance derived from the adoption of JIT or some of its components. Companies have reduced in-process inventory more than 50% and lead times by more than 80%. An inventory system managed to the extreme with JIT principles correlates inversely with the level of labor efficiency. Outsourcing is an essential tool for every business executive. JIT Inventory Modeling brings a unique perspective that can help clients make and implement the best decisions even in these unprecedented times (5). The use of JIT in services A review of the major academic research journals found most articles focused on JIT in manufacturing firms. Non-manufacturing environments have been given little emphasis in the research literature. However, a review of recent applied journals revealed articles describing JIT precepts migrating to non-manufacturing environments. These non-manufacturing environments include typical service businesses such as insurance firms, retailers and mail-order firms. Continuous improvement of the process As part of JIT implementation, organizations must instill the habit of expecting continuous small improvements in the process. The operators must never be satisfied with the current environment, but always be moving closer to the ideal situation. Service operations are ripe for significant productivity gains that can be achieved through process improvements. However, recognizing processes that can be improved through the implementation of JIT techniques has been difficult. Holistic approach to elimination of waste The JIT philosophy must be adopted throughout all levels and in all functions of the organization. Chase (1991) provides an excellent argument for and examples of the need to consider the service aspects of the manufacturing firm as potential areas for competitive advantage. He argues further that service innovations typically cut across departmental boundaries and cross-functional support is required for a successful implementation. From a non-manufacturing perspective, inventory and purchasing are the most obvious areas for implementing JIT techniques because of the common vocabulary, of which many examples can be found. According to Schonberger and Gilbert (1983), the just-in-time concept as applied to purchasing translates into frequent releases and deliveries. They developed a list of characteristics describing a JIT purchasing environment. As can be seen from the items listed below, these characteristics could be descriptive of almost any purchasing operation, be it in a manufa cturing or service environment: (1) Suppliers: few suppliers; nearby suppliers; repeat business with same suppliers; active use of analysis to enable desirable suppliers to become/stay price-competitive; clusters of remote suppliers, competitive bidding mostly limited to new part numbers; buyer plant resists vertical integration and subsequent wipeout of supplier business; suppliers are encouraged to extend JIT buying to their suppliers; (2) Quantities: steady output rate (a desirable prerequisite); frequent delivery in small quantities; long-term contract agreements; minimal release paperwork; delivery quantities variable from release to release, but fixed for whole contract term; little or no permissible overage or underage of receipts; suppliers encouraged to package in exact quantities; suppliers encouraged to reduce their production lot sizes (or store unreleased material); (3) Quality: minimal product specifications imposed on supplier; help suppliers to meet quality requirements; close relationships between buyers and suppliers quality assurance people; suppliers encouraged to use process control charts instead of lot sampling inspection; Inman and Mehra (1991) examined the potential for JIT in service industries through three purchasing-oriented case studies. These cases highlight the application of JIT to three areas identified as: the purchase of sub-components/ services; maintenance, repair and operations (MRO) goods; and quasi-MRO goods. They concluded that the utilization of JIT in a service industry is more than justifiable. They also offered suggestions for implementing JIT in service industries that strongly resembled those offered to manufacturing firms contemplating adoption of JIT. Flexibility in the use of resources Firms should have the ability to change processes rapidly to meet customer demands without wasting resources. Because the output from service processes is often highly customized, flexibility is a key element for many successful service organizations. Improving the timing and quantity of resource allocations for performing a process to avoid employing human and material resources when they are not needed is another facet of JIT. Decreasing the cost of maintaining patient accounts was the purpose of applying JIT techniques in a hospital as reported by Groenevelt (1990). While this implementation also could have fallen under the improving work flow emphasis, many of the JIT techniques discussed in this article reflect employee centred techniques increasing the flexibility of the workforce. Workers were involved in decisions; training and education programmes were established to create a pool of multi-skilled workers; standardized procedures were established; performance standards were created and monitored; and a special emphasis was placed on fostering co-operation and commitment to the JIT philosophy. Another mathematical model is offered by Ramasesh (1990) for the implementation of JIT techniques in purchasing systems that have not yet advanced to the ultimate level of JIT purchasing (lot size of one). He treated the fixed costs associated with the adoption of JIT as investment, and justified it based on the savings generated using any of the techniques of investment analysis. He modified the traditional economic order quantity model to include explicitly the costs of small-lot shipments. He also provided guidelines and formulae for determining the order quantity and the optimal number of shipments. Respect for people Because customers are directly involved in the service delivery process, service employees play a crucial role in affecting the customers perception of the quality and value of the service. Employees must respect customer requirements and provide service in a timely and efficient manner. Those same employees deserve the respect of the companys management. This means helping employees work smarter, not harder, through training and supervisory assistance, and involving all employees in problem solving and process improvements. Many of the articles discussed in other categories mentioned the need to implement various techniques for helping employees work smarter, not harder (Billesbach and Schneiderjans, 1989; Carlson, 1989; Groenevelt, 1990; Savage-Moore, 1988; to name a few). Most of these articles focused primarily on operational changes. However, they also recognized the vital role employees have in service industries and emphasized methods for improving their performance. Service firms working for JIT manufacturing firms must be aware of the impact of the customers JIT emphasis on their own companies. Bagchi et al. (1987) investigated the importance of various service factors considered by both JIT and non-JIT firms when selecting a transportation carrier. They concluded that executives in JIT firms regard customer service-related factors as more important than others. JIT firms place significantly more emphasis on service-related determinants, such as frequency of service, delivery predictability, transit time, service schedule changes and service flexibility. Carriers and other service providers must design effective service offerings which include the customer service requirements of their JIT customers. III. Company Analysis Company Profile Tim Hortons has been founded in 1964 as a coffee and donut shop and opened its first outlet in Hamilton, Canada. As of today, they have more than 2600 stores in Canada. There is one outlet for every 8,707 people in Ontario, compared with one outlet for every 18,906 people in the western provinces of Canada. Also, Tim Hortons has more than 250 outlets in USA. Tim Hortons has generated revenue of US $1.2 billion for its corporate parent, Wendys International, in 2005. Tim Hortons is committed to offer always fresh, fast, convenient, and wide varieties of the products. One of the specialities of Tim Hortons is they want to make sure that their menu is being embellished by adding a new taste. Hot Smoothee is one of their new tastes, and it was launched in October 2005. Goods and Services Selection Tim Hortons Inc. is a quick service restaurant operating in North America and Canada. The Companys offerings includes premium coffee, flavored cappuccinos, specialty teas, home-style soups, fresh sandwiches, wraps, hot breakfast sandwiches and fresh baked goods. It directly owns and operates small number of company restaurants in Canada and the United States. The Company also has warehouse and distribution operations, which supplies paper and dry goods to the Canada-based restaurants, and supply frozen baked goods and some refrigerated products to the Ontario-based restaurants. In the United States, the Company supplies similar products to system restaurants through third-party distributors. The operations also include coffee roasting plants in Rochester, New York and Hamilton, Ontario, a joint-venture bakery, and a fondant and fills manufacturing facility. In July 2009, the Company began serving its signature coffee in New York City. Competitive Advantage Tim Hortons is a dominant player in Canada, and the chain has a 75 per cent market share in Canadian coffee-doughnut industry. Starting March 2006, Tim Hortons Inc. started trading publicly on the Toronto and New York Stock Exchanges and made itself more valuable. The company is now one of the strongest franchises in Canada, with annual sales of $1.6 billion, 1700 outlets, and an aggressive expansion plan into the United States. One in three cups of coffee sold in Canada comes from Tim Hortons, and Canada-a country with more donut shops per capita than any other country-seems to be a country in love with coffee and donuts. Canadian soldiers even take tins of Tim Hortons coffee with them on overseas deployment, and one of the competitors, Country Style Donuts, recognizes the dominance and sets its sights on becoming number two in the market-they are not even considering challenging the companys dominant position. Even the purchase of the company by U.S.-based Wendys International doesnt seem to have slowed the company down or tainted its image as a Canadian icon. Customers are able to find Tim Hortons outlets more than competitor cafà ©-shops across country. This is the one of the advantages Tim Hortons has. They have more than 2600 stores in Canada. There is one outlet for every 8,707 people in Ontario. This advantage makes Tim Hortons more competitive, but just only in the caffeine product. Hot Smoothee has shown their banner all around Tim Horton store, but they couldnt catch consumers. Whereas Starbucks has about 600 outlets in Canada, Second Cup operates more than 370 outlets across country. Issues Encountered with the Design of Goods Obesity levels are reaching unprecedented levels and the rates of diabetes are skyrocketing. Canadians, and North Americans in general, are becoming increasingly health conscious. With almost a quarter of Canadians obese, obesity is- no pun intended-at epic proportions, and that could affect Tim Hortons in terms of lawsuits, regulation, and complaints from public interest groups. For example, a group of obese U.S. teenagers sued McDonalds, claiming its food had made them fat. While a judge threw the case out, any fast-food restaurant could be a target and the cost of defending the company could easily exceed several million dollars per case, and thats only if you win. The concern about fat and carbohydrates pretty much focuses on what a donut is-fat and carbohydrates. If the growing interest in eating health food wasnt worrying enough, an aggressive new U.S. competitor is entering your market-Krispy Kreme. Although Krispy Kreme has only about a third of the sales (all U.S.) of Tim Hortons, its growth rate has been phenomenal. It has doubled its sales and stores over the last five years, including an incredible 40 percent increase in sales in the last year alone. Even Hollywood has jumped on the Krispy Kreme bandwagon, with Nicole Kidman declaring them Gods gift to donut lovers, and the product has been seen on over 80 TV shows. It now has plans to aggressively enter the Canadian market and take Tim Hortons head on. In the meantime, Tim Hortonss U.S. expansion plans havent gone well, with the company losing millions of dollars. New Product Opportunity The latest taste of Tim Hortons is non-caffeinated hot beverage: Hot Smoothee. It was introduced in October 2005 with four flavors: butter caramel, raspberry, hazelnut, and orange. Tim Hortons Hot Smoothee is served either in cartoon or ceramic cup. Specially, ceramic cups made customers feel like at home. Hot Smoothee has no special design for their cups. In addition, they organized the label together with the description for the flavor which might lead to confusion. At Tim Hortons, customers dont expect the ambience and quality of service that Starbucks and Second Cup provide. Customers expectations are not high as much as when they go to Tim Hortons. They only expect to have hot drink, fast service and convenient place. This factor makes Tim Hortons and competitors target audience different. Product-by-Value Analysis In terms of place design/atmosphere, Tim Hortons is more about convenience and saving time. Starbucks is more than that drinking coffee; it has been about sitting in the cafe and enjoying the ambience. Meanwhile, Second Cup provides their customers cozy environment as Starbucks does. But also, starting from 2005, customers are able to bring their laptops or handheld devices and surf the Internet over coffee. This factor makes Second Cup more competitive comparing to Starbucks. At Tim Hortons, customers dont expect the ambience and quality of service that Starbucks and Second Cup provide. Customers expectations are not high as much as when they go to Tim Hortons. They only expect to have hot drink, fast service and convenient place. This factor makes Tim Hortons and competitors target audience different. A Starbucks experience is-each cup is made to a customers personal order. Especially that baby boomers are looking for quality, individual choice and personalized service. They have the money and they are willing to pay for it. They are looking for more than having coffee. Tim Hortons also serves to baby boomers for more than 40 years in Canada, but they are falling behind competitors like Starbucks when it comes to quality, unique choices and excellent service. IV. Executive Summary Tim Hortons, as a fast-food company giant is challenged by issues concerning operations managements concepts of design of goods and just in time. North America is beset with alarming rate of obesity, and Tim Hortons whose products involves doughnuts, which main ingredients are fat and sugar. Due to this, Tim Hortons is besieged by a challenge to come up with products that are keener to the health of its customer. Just-In-Time touches on all operations in a firm including design, accounting, finance, marketing, distribution among other. The application of the concept of Just-In-Time to a service and product company like Tim Horton will further enhance customer experience and allow the company to eliminate waste and make true their statement to always serve fresh, fast, convenient, and wide varieties of the products.

The Island of Jamaica Essay -- Jamaica Countries Geography

The Island of Jamaica The island of Jamaica is the third largest Caribbean island. It is in a group of islands called the greater antilles. It has an area of 10 991 km squared or 4 244 sq. miles. Jamaica spans 230 km east to west and from 80-36 from north to south. It is third only to Cuba, which is the largest, and Hispaniola which is the second largest island. Jamaica lies in the Caribbean sea which is a part of the much larger Atlantic ocean. The island is 960 km south of Florida, 160 km southwest of Haiti, and 140 km south of Cuba. Jamaica is mainly a mountainous island but there are 320 km of fine sandy beaches, swamps, moist fern- forests, sprawling open plains, plateaus, rushing rivers, and magnificent waterfalls. The Blue Mountains are the highest mountains in Jamaica and Blue Mountain Peak which is the highest peak in Jamaica rises to 2256 m or 7 402 feet. They are made up primarily of limestone. Farther to the west in the cockpit country the limestone has eroded over many years to form large depressions, narrow valleys, underground caverns and rivers. Most of the surface rivers are short, swift flowing and descend quickly to the coast and consist of a series of rapids and waterfalls. The island is ringed by plains separated by mountain and sea. The country is divided into three counties. They are Cornwall to the west, Middlesex is central, and Surrey is to the east. Middlesex is the largest county. Jamaica is also divided into 14 parishes which are basically like provinces or states. The parishes are Kingston, St. Andrew, St. Thomas, Portland, St. Mary, St. Ann, Trelawny, St. James, Hanover, Westmoreland, St. Elizabeth, Manchester, Clarendon, and St. Catherine. .. ... Kingston, Jamaica: Kingston Publishers, 1976 Macpherson, John. Carribean Lands. Spain: Longman Group Ltd, 1974 Sherlock, Philip. The Land and People of the West Indies. U.S.A: J.B. Lippincott Company, 1967 Wilkins, Francis. Jamaica. Hong Kong: Chelsea House Publishers, 1987 Zach, Paul., and Hoefer, Hans Insight Guides: Jamaica. Singapore: APA Productions, 1987 Jamaica Information Service. Jamaica: An Overview. Kingston: Jamaica Information Service, 1990 Potter, Mitch. "New Album Kicks off Marley Blitz." The Toronto Star. 6 February, 1991, Sec. E, p. 4 "Jamaica." Merit Students Encyclopedia. 16th ed., 1980 "Jamaica." The World Book Encyclopedia 14th ed., 1989

How Golding Presents the Decline from Civilisation to Savagery in Lord

How Golding Presents the Decline from Civilisation to Savagery in Lord of the Flies Lord of the Flies is the name given to the inner beast, to which only Simon ever actually speaks. As Simon's waits for the beast's arrival near the bloody sow's head on the stake (buzzing with flies), The Lord of the Flies speaks to him, warning him not to get in its way or else he shall be killed by the boys. The Lord of the Flies name comes from the sow's head and the countless flies buzzing about it, which soon move from the sow's head to swarm around the head of Simon as the Lord of the Flies tells him, "I'm a part of you." In biblical texts, the Lord of the Flies is the title of Beelzebub (a direct translation of his name), a demon of Hell. There is a clear distinction between this book and The Coral Island. There is no separation between boys and savages, good and evil, Christianity and cannibalism, British and savages in this book, where as in the Coral island this distinction comes out many times. Jack is the novel's primary representative of the instincts of savagery, violence, and the desire for power, which is shown from the beginning. When the idea of having a Chief is mentioned, Jack speaks out immediately. "I ought to be chief," Jack says with simple arrogance, "because I'm chapter chorister and head boy." He is furious when he loses the election to Ralph, which subtly begins their conflict, and continually pushes the boundaries of his subordinate role in the group. Jack and his compatriots are portrayed as militaristic and aggressive, with Jack's bold manner and the choir marching in step with one another. They are the first concrete entrance of civilization onto the island and a decidedly negative one; ... ... is the conflict between two competing impulses that exist within all human beings: the instinct to live by rules, act peacefully, follow moral commands, and value the good of the group on the one hand; and the instinct to gratify one's immediate desires, act violently to obtain supremacy over others, and enforce one's will on the other. These two instincts may be called "the instinct of civilization" and "the instinct of savagery," as one is devoted to values that promote ordered society and the other is devoted to values that threaten ordered society. Throughout the novel, the instinct of civilization is associated with goodness, while the instinct of savagery is associated with evil, and the latter prevails. It is only at the very end of the book that the group is drained of savagery, as the captain pictures these small, ragged, confused little boys.

Bilingual Program: Children Language Development Essay

This paper discussed on bilingual program that become one of the reasons parents choose schools for their children and its effect on children language development. As the impact of globalization English become a necessity for everyone in exploring and finding new things across the globe. Educational institutions see this as an opportunity to introduce bilingual program as a respond to the demand of society. Keywords: Bilingualism, bilingual program, dual program Background As the era of globalization is happening in every country in the world, foreign language become a necessity for today’s society. One implication of globalization is the emergence of new global opportunities on one hand and competition on individual aspects of lives not to mention nation on the other. One aspect of communication that is important and necessary for global competition is mastery of English and for that reason human resource in Indonesia needs to be prepared early. In respond to that demand, many educational institutions provide foreign language education for children includes bilingual program. Bilingual Definition Bilingualism is related to the use of two languages or two language codes (Chaer, 2010: 84). Bilingualism is due to language contact between two groups of different languages, it exists in every country in the world, in all classes of society, and in all age groups. Therefore, it is difficult to find people who truly monolingual because language society are inseparable to other language societies (Grosjean, 1982: 1). The definition of bilingualism among experts has its own weakness. Therefore according to Grosjean there is no acceptable definition of bilingualism in general. Bilingual Phenomena Schools that provide bilingual programs mean using two languages in their educational activities. Language that is often used in the bilingual schools in Indonesia is Bahasa and English. By applying the concept of bilingual schools and parents expect children to be more proficient in foreign language, especially English. Currently schools in Indonesia began to implement bilingual programs as a language learner program development. This program was in elementary, middle, and high school with a focus on improving English language skills in children. Bilingual program today has been frequently used by parents as a focus of attention in finding proper school for their children. The existence of bilingual programs is the main variable that is considered by parents deal with the quality of a school for their children. This makes the parents enthusiastically try to maximize their children foreign language skills by putting them to school or to class with bilingual program. This phenomenon of English at school then makes Bahasa as their mother tongue and their first language being neglected, not only by school but also by parents. Many parents are more proud if their children receive a high mark on English subject than Bahasa. General Issues of Foreign Language in Indonesia Based on that fact, some problems can occur. Start with question whether the bilingual education program in Indonesia is proper enough in language education for children given the circumstances of the decline in respect for their mother tongue, which is Bahasa. Next problem deals with internalize opinion of society that states that English proficiency is more important than Bahasa in the era of globalization and the challenges of vocational world. Another problem is the lack of love for the young generation toward their Bahasa. The language that they used in their daily life either kids or teenagers has been mixed with the language and style of foreign country. Often the children concept of ability and interest in Bahasa is lower than the ability and interests of children to English. They feel more educated and have a higher social class if they used English in everyday conversation. Problems on Bilingual Program Language is essentially cultural, that is associated with culture. Learning context associated with knowing one’s self. A child will recognize himself through several stages. He will master the language spoken quickly around the neighborhood because of the language that is always heard. This awareness is called cultural awareness, which is understanding of one’s self and identity. If the child is aware of his identity he would know how to behave and present himself. Bilingual methods thus cannot just be applied in Indonesia which adheres to the national language, that is Bahasa. Culturally, in Indonesia there are also multilingual conditions, namely the existence of the local language. Local language is a language that is often heard by children in everyday conversation in their communities. This situation makes the child can master the local language quickly and this ability is mastered easily. On the other hand English is not commonly used in Indonesian society in any part whatsoever so the child cannot just be forced to learn English. Impact of premature bilingual programs that is imposed on children will lead to uncertainty and unclear concepts of language undersanding. For example is the confusion when a child begins to learn to read and write. like, the letter â€Å"a† in bahasa is pronounced â€Å"e† in English. Children will experience the ambiguity and confusion in the concept of language as there is a difference between the two languages that are learned. This problem occurs because Bahasa and English differ in structure and rules of procedure of the sentence. Children will find it hard to understand the concept and structure of academic language. Alternative Solution Dual language program is quite different to bilingual program. The system of dual language teaching is to have other subject like biology, math, etc not only in Bahasa but also in English. Other technique of dual language is by setting â€Å"language of the day† Indonesian and English interchangeably. Thus the child can master the concepts of the language both in Indonesian and English. With this program children will learn to learn a language with longer period and occur in all aspect of his education in that one day. Based on the research in Washington, United States, the kids who followed the concept of dual language, their academic ability will be strong, both in first language and foreign language. They are also more successful and highly paid when working at companies. Dual language program seeks to balance the child’s language skills without ignoring the child’s first language. Children will be trained to master the concept of their first language first while English will be added slowly until they are accustomed to it. This method is more effective in improving children foreign language skills instead of using bilingual program which is involve force in it. Conclusion Language is linked with the process of the formation of self-awareness and maturity of one’s culture. As a process, development takes time and cannot simply be accelerated. The study of language should be done gradually. Children must first master the mother tongue, which is Bahasa. They should have been introduced to the words in the first language well, including the concept of structure, grammar and vocabulary. If the understanding of the concepts has already been possessed by the child then he can be introduced to a foreign language. The child can now have reference in learning foreign language. He will interpret the concept of learning a foreign language that he already had in Bahasa. Language can be developed due to train and practice in everyday life. English which is only learned in school without being practice in home is less successful. If parents expect the child good English skills, they should participate in the development of their children’s language. Parents can participate to teach and familiarize children in English by using English at home. The most important point is not to force the children that can create distress in learning language both from the school and from their parents.

Can Politics Be Regarded as a Science Essay

The debate as whether politics can be regarded as a science is ‘complex, voluminous and multi-faceted one’ . The origins of political analysis lie in the philosophical tradition of Plato and Aristotle whose work was fundamentally rooted in the normative. At the very early stages of politics as an academic discipline, the great thinkers of the time were not concerned with empirical evidence; instead basing their ideas on literary analysis. The emphasis on the normative that comes with the traditional study of politics suggests that politics is not a science as it cannot be objective. This was followed by the emergence of the normative model of political analysis and what Peter Lasslett called the ‘the death of political philosophy’. This movement was spearheaded by Machiavelli who was known as the father of the ‘politics model’ of political science. For example, he changes the value-laden question (what is better? ) into a scientific one; what is safer? The shift from the prescriptive to the descriptive and impartial suggests that political thought has shifted away from the traditional philosophical to the scientific model. The empirical model of political thought emphasised the importance of experience as the basis for knowledge and this later developed into positivism which dictates that the social sciences should adhere to the methods of the natural sciences . An extreme version of this was also created called ‘logical positivism’ which stated that only statements which were empirically verifiable and aimed to say something about the meaning of political concepts are legitimate . In fact the empirical model is seen as the foundation of comparative politics that is now the standard form of analysis in the UK and the US. This method seeks to develop generalizations by comparing different states or political systems. This produces slightly more informative results as one is more likely to be able to produce an ideal political situation through comparison rather than just using empirical evidence alone. However, there have been criticisms of the validity of comparative politics most notably from Alasdair MacIntyre. He states that creating law-like cross cultural generalizations between countries with radically different cultures is not as valid as proponents of comparative politics make it out to be . He uses the example of a study by Almond and Verba that states that Italians identify less with the actions of their government than the English or Germans because they of a survey asking what they took pride in . The point that McIntyre then goes on to make is that the notions of pride in Italy and England are vastly different and thus any comparison would have to start by identifying the virtues that are embedded within the institutions. However, he goes on to add that this shortcoming doesn’t completely devalue the work of comparative politics. Karl Marx was the first to describe politics in terms of science and, along with Emile Durkheim and Max Weber, was described one of the main architects of political science . He believed that he could methodically determine trends in history and from these deduct the future outcomes of social conflicts. However, whilst this approach may seem to be simply empirical in its approach to political analysis it has been confirmed that ‘his theories yield testable propositions that allow rigorous evaluation and even falsification’ . His role represents a dramatic shift from the political philosophers of the traditional Greek model as he famously said in his Theses of Feuerbach that ‘philosophers have only interpreted the world; the point is to change it’ . However, whilst Marx may have been the first person to truly combine scientific methodology with political thought, questions can still be raised over its validity. For example, the fact that Marx predicted the fall of capitalism whilst in fact state socialism has been on the retreat. There has also been criticism of Marx’s methods. In The Open Society and Its Enemies, Karl Popper criticised scientific socialism as a pseudoscience due to Marx’s methods of looking at historical trends and using them to create universal laws which couldn’t be tested of disprove. This may suggest that the Marxist model of political analysis as a science is not correct. Despite this it is important to note how, whilst Marx’s predictions may not have proved correct, his methods and the concept of politics as a science is unquestionable. Enthusiasm for the idea of political science grew in the 20th century with the creation of the American Political Science Review in 1906 and also the emergence of the behaviouralism movement in the 1950s and 1960s. This was the period coined as ‘the behavioural revolution’ by Robert Garner who claimed that ‘number crunching†¦in relation to electoral behaviour was the gold standard’ whilst normative analysis was rendered ‘at best, unnecessary and at worst, meaningless’ . This can be viewed as the most compelling case for politics being regarded as a science as it is the first time that objective and quantifiable data could be tested against hypotheses. The form of political analysis that was emerging in this period was heavily based on behaviouralism which worked on the principle that social theories should be constructed on the basis of observable behaviour which provides quantifiable evidence for research. This lead to increased interest and activity in the field of quantitative research methods such as voting behaviour, the records of legislators and the behaviour of lobbyists. It was also at this time that David Easton claimed that politics could adopt the methodology of the natural sciences . Here we can see how the initial links that Marx drew between politics and scientific research methods have been refined with the use of quantifiable rather than just empirical evidence. There have been objections to the usefulness of behaviouralism in the study of politics though. One argument has been that it has significantly limited the scope of analysis by preventing it from going beyond what is directly quantifiable or observable. The idea behind this is that whilst the methodical basis behind behaviouralism may be scientifically sound that doesn’t mean that it is the way to analyse politics. This raises the question as to whether politics should be regarded as a science rather than could it. The very nature of politics is that it is inherently human and to discard all that is not empirically verifiable in its study is to neglect the very essence of politics. This argument could be viewed as irrelevant to the question however because it actually looking at whether politics should be regarded as a science and not if it could. This being said Andrew Heywood presents a valid criticism of the methodology of behaviouralism and the use of quantifiable data. The scientific basis of behaviouralism is that it is objective but in order for this to be so it has to be ‘value-free’. He claims that facts and values are ‘so closely intertwined that it is often impossible to prise them apart’ and that theories are always based on assumptions human nature . This argument presents a major threat to the legitimacy of behaviouralism and suggests that the methodological basis behind it is not sound enough to equate to the conclusion of politics as a science. Whilst the methodology of political science may be all well and good, this doesn’t necessarily lead us to the conclusion that politics should be regarded as a science. There have been many arguments to suggest that despite the existence of quantifiable and empirical evidence, it is actually damaging to study politics in a scientific manner. For one, the very nature of political science is that it is descriptive rather prescriptive. This idea seems to be counter intuitive to the very study of politics as a discipline. Whilst, the added scientific element to political analysis gives us the added advantage of scrutiny and academic rigour it will never produce any political ideas without the normative aspect of political philosophy. This presents to us how damaging political science can be if studied in isolation since the very nature of the political analysis is one that should be aimed at progression, change and determining how to achieve our political ideals. In fact in recent years, the validity of political science has started to be questioned by political scientists themselves. As an undergraduate Charles Lindblom apparently fled the ‘mushiness’ of political science to pursue a graduate study of economics and David Easton proclaimed that he had ‘political science [as a] coherent body of knowledge’ had no basis . This suggests that whilst political science doesn’t translate as smoothly in practice. The Perestroika Movement began in October 2000 with an anonymous email to the American Political Science Review calling for a ‘dismantling of the Orwellian system that we have in the APSA. The movement was largely a reaction to the so called ‘mathematicization’ of political science and a desire to achieve methodological pluralism. Specifically, it ‘aimed at challenging the dominance of positivist research, particularly research that assumes that political behaviour can be predicted according to theories of rationality ’. Whilst this movement could be seen as a criticism of political science it could just as easily be seen as highly constructive. It recognises the merits of politics being studied as a science yet wants it to e more inclusive and less restricted in terms of methodology. However, this presents a problem for the positivist wing of political scientists that stick to the assertion that political science should obey the methods of the natural sciences. From this we can come to the conclusion that criticisms of political science is not proof of how politics shouldn’t be regarded as a science but is instead just an example of two methodological factions within the discipline. We can see how the historical development of political science presents a good case for the idea that politics can be regarded as a science. Some claim that politics is a science because it ‘offers knowledge based on systematic enquiry’ . However, this claim bases itself on a loose definition of science and one that many political analysts wouldn’t be completely satisfied with. The arguments for politics being regarded as a science lie more in the stringent scientific methodology that can seemingly be applied to political analysis. Whilst there have been many criticisms of methodology of political science I think that the major qualms that academics have is with the danger of studying political science in isolation. The obsession with empirical data that developed during the ‘behavioural revolution’ could easily be labelled as counter-intuitive seeing as it completely disregards the normative. Despite this I think that politics can still be regarded as a science, yet it is just important that this is combined with elements of the old philosophical tradition.